Terms and Conditions

Welcome to Bhaotao.com. By using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order or browsing our site.

1. Introduction

Bhaotao.com is a Pakistani online shopping platform offering electronics, fashion, home appliances, accessories, and much more. These Terms & Conditions apply to all users of the website.

2. Account Registration

  • To place an order, you may need to create an account.

  • You must provide accurate, complete, and updated information.

  • You are responsible for maintaining the confidentiality of your account and password.

3. Product Descriptions

  • We strive to display products as accurately as possible.

  • However, colors and packaging may slightly differ due to screen and supplier variations.

  • Prices and availability are subject to change without notice.

4. Orders and Payments

  • Orders are confirmed only after successful payment or COD (Cash on Delivery) acceptance.

  • We accept multiple payment methods, including COD, bank transfers, Easypaisa, JazzCash, and more.

  • Bhaotao reserves the right to refuse or cancel any order.

5. Shipping and Delivery

  • We deliver across Pakistan within 3 to 7 business days.

  • Delivery time may vary due to location or unforeseen delays.

  • Shipping charges, if applicable, will be mentioned at checkout.

6. Return and Refund Policy

  • Returns are accepted within 7 days of delivery only if the product is unused, undamaged, and in original packaging.

  • Electronics must be returned with warranty cards and all accessories.

  • Refunds may take 7–10 business days after approval.

  • Some items are non-returnable due to hygiene or safety reasons.

7. Warranties and Guarantees

  • Certain products (especially electronics) may come with a brand warranty.

  • Bhaotao is not responsible for after-sale warranty claims unless explicitly stated.

8. User Conduct

  • You agree not to misuse the website, upload harmful content, or violate any laws.

  • Bhaotao reserves the right to ban or delete any user account involved in fraud or abuse.

9. Intellectual Property

  • All content, logos, images, and trademarks on Bhaotao.com are owned by or licensed to Bhaotao.

  • Reproduction or use without permission is strictly prohibited.

10. Limitation of Liability

  • Bhaotao is not liable for any indirect or consequential loss from the use of our services.

  • Our liability is limited to the value of the product purchased.

11. Changes to Terms

  • Bhaotao may update these Terms at any time without prior notice.

  • Continued use of the website means you accept the revised Terms.

12. Governing Law

  • These Terms are governed by the laws of the Islamic Republic of Pakistan.

  • Any disputes will be resolved under Pakistani jurisdiction.

For any queries or concerns, please contact our support team at:
 orders@bhaotao.com
 +(021) 33395057